BUSINESS HAPPENS EVERYWHERE. BE PREPARED.
Take control of your information and break free of traditional barriers including location, time zone or even hardware. Whether you are at your corporate headquarters, working from home or on the road, having the ability to access important information quickly and securely can mean the difference between winning new business or losing it.
With FirstClass you can have secure and unlimited access to all of your important email, voicemail or fax messages. By logging onto your FirstClass account via the internet, you can access the same information using either the dedicated FirstClass client or via web browser. In addition, if the phone is more convenient you can call into FirstClass and check your voicemail or have your email read to you using the built in text-to-speech technology. As your organization continues to grow, so does the risk of information overload. Having the ability to manage, access and share information anywhere, anytime -- regardless of location or device -- allows you to manage the overload and to choose how and when information reaches you. It can dramatically impact employee productivity, relationships with customers, and the ability to complete
mission-critical projects.
Take Control with FirstClass
Now is the time to take control of your communications and maximise your IT investment with FirstClass for Business. The FirstClass Platform enables your organization to enhance individual and organization-wide communications, productivity and responsiveness to customers, partners and colleagues ... vital in today's competitive landscape.
FirstClass is a cost effective communications solution which provides cross-platform functionality to enhance collaboration, promote teamwork and streamline communications within and outside of your organisation. At the foundation of the FirstClass Communications Platform is FirstClass Collaborative Groupware which features email, public folders, address book, conferences, centralized directory, chat, and personal and group calendars. It enables you to foster team building and the sharing of ideas, and participate in group discussion areas and shared workspaces. In addition, FirstClass provides information management tools and web publishing capabilities.
Breaking Down Traditional Communication Barriers
FirstClass Unified Communications combines email, voice and fax messages into one easy-to-use, unified mailbox that can be accessed via the device of choice including mobile phone, telephone, computer and handheld from any location, at any time. Your information, no matter what the medium -- a message, a presentation, document or spreadsheet -- is available anywhere, anytime.
Additionally, FirstClass provides you with the benefits of customized call handling, virtual fax and text-to-speech capabilities which enable your email to be read over the phone, a must-have communications tool in any customer-centric organization.
The FirstClass core architecture gives your organization the flexibility to implement the technology that best suits your needs for today and tomorrow. FirstClass Benefits
Accessible • Securely access information and messages 24/7 via the FirstClass desktop from any device available • Provide an online workspace for teams -- even in remote regional offices -- to complete mission-critical projects • Build critical knowledge bases that contain project plans, budgets, feedback, threaded discussions, policies and procedures, best practices and resources • Create open forums for discussions, chats, and calendar events for employees, suppliers and customers
Flexible and Secure • FirstClass is not susceptible to Outlook-transmitted viruses • All client/server links are encrypted and the webserver supports SSL (Secure Socket Layer) • Message notification for mobile employees enables them to stay on top of important messages and events • Ability to add on modules of FirstClass technologies to increase productivity and responsiveness to stakeholders without the high price tag of replacing your existing IT infrastructure or supporting multiple systems • Enable anytime, anywhere accessibility to user information and messages via a unified mailbox
Easy to Use • Easy-to-navigate user interface reduces the learning curve and encourages usage • Minimal training requirements save time and money • Users can create and publish content independently or as a team • Feature-rich environment works across multiple operating systems
Affordable • Improve individual and organization-wide communications and responsiveness to stakeholders • Access through internet connected devices means savings on telephones, fax machines, and computers • Lower administrative costs per user through proven reliability and scalability, even as your system grows in size and scope • Minimal hardware and personnel requirements decrease capital and operating expenditures |
